If you want to Stop/Deactivate/Cancel Botim on your Du account, don’t worry—we can help! This guide will show you the easy steps to stop using Botim on Du.
Du offers different cheap plans for data, calls, and texts for both prepaid and postpaid users. They also provide extra services and additional features for their customers.
Du has monthly and daily packs, as well as monthly home WiFi plans. If your monthly plan renews by itself or if you wish to stop using Botim on Du, we will guide you through the steps.
How to deactivate Botim in Du:
Here are 3 simple steps to deactivate your Botim package on DU using your account portal:
- Login to Du My Account and choose Manage Orders
- Select Internet Calling Pack Postpaid/Prepaid (Botim)
- Fill the Number You Want to Activate/Deactivate & Submit
Step 1: Screenshot
Step 2: Screenshot
Step 3: Screenshot
How to Stop Botim Subscription in DU Prepaid
You can stop using internet calling packs on Du and turn off the Botim app whenever you want. But every 30 days, your internet calling plan will renew itself.
If you use a prepaid plan with Botim and want to stop it, follow these steps:
- Open your messages and type “Stop Netcall.”
- Send it to 1355.
Alternatively:
- Dial 13535# to deactivate the service.
Your prepaid service will continue until the internet calling plan expires.
How to Stop Botim Subscription in DU Postpaid
If you use Mobile Postpaid, you can stop using Botim on du by:
- Send a message with the words “Stop Netcall” to 1355.
- After sending the message, you’ll get a confirmation, and your subscription will end.
How to Stop Botim Subscription for Home Customers
If you have fixed (Home) service with du and want to stop it, you can call the helpline at 800 155 or go to du.ae, log in to your account, and follow the instructions.
If you’re having trouble canceling online, you can contact Du’s customer support for help.
They can guide you through the steps or even initiate the cancellation on your behalf.
How to Stop Botim Subscription using the DU App
This is the fastest way. Follow these steps:
- Open the Du app on your smartphone.
- Find the section for managing your subscriptions (“Services” or “Subscriptions”).
- Locate your Botim subscription and tap on it.
- Look for a button to “Cancel Subscription” or “Stop Subscription.” Tap on it.
Important Considerations while deactivating Botim Subscription
Make sure to read the rules of your Botim subscription before you cancel it. This will show you if there are any charges for canceling early.
Remember to save proof of your cancellation request, like a picture or email confirmation.
If you have trouble canceling your subscription, reach out to Du customer support. They’re available to assist you.
Post Conclusion
Cancelling your BOTIM subscription on Du is a simple process when you know the steps.
You can take back control of your subscription either online or by getting help from customer support.
Keep in mind, knowing why you canceled makes it easier to switch to how you like talking.
